Add the AI chatbot to your website
A 24/7 AI assistant that answers visitors, trained on your business — and captures leads while you sleep.
The chatbot answers your visitors' questions around the clock using what it knows about your business, and collects leads for you.
Open Customers
In the sidebar, click Customers and open the chatbot section.
Set it up for your business
Give it your tone and a few key facts (what you sell, hours, policies). It uses your site content to answer accurately.
Add it to your site
Copy the small snippet and paste it into your website (or your platform's custom-code area). The chat bubble appears on every page.
Read your leads
Conversations and captured leads show up back in Customers, so you can follow up.
💡 Tips
- Give the bot your FAQs and policies — the more it knows, the fewer questions reach your inbox.
Frequently asked
Will it make things up?
It answers from your business info and site content, and hands off or collects a lead when it isn’t sure.
Does it work on any website?
Yes — it’s a small snippet that works on WordPress, Shopify, Wix and custom sites.
Related guides
Automatically reach out to customers who haven’t bought in a while with a timely, personalised nudge.
Set up your workspace, connect your store (or start without one), and publish your first AI draft in minutes.